Careers at our Inn
The company behind The Water Tower Inn has been an icon of Northern Ontario hospitality since 1962. The enterprise, independently owned and managed by the Hilsinger family, started with a Kentucky Fried Chicken franchise that quickly expanded to five locations.
The Inn, constructed in 1974, was Sault Ste. Marie’s first modern, full-amenity hotel and a welcome and popular dining and social venue. Since then, the 176-room Inn has undergone major innovations, additions, natural landscaping and luxury renovations that today position it as the hospitality and conference destination of choice in the region.
The Inn is entirely smoke-free and is committed to pursuing best green practices. The personality of the Inn reflects the incredible forests and waterways accessed so readily to the north of its location under Sault Ste. Marie’s landmark water tower.
Values constant to our success
We have enhanced our business in myriad ways throughout the years, but three elements have remained consistent:
1. our deep commitment to business and personal values.
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2. our deep respect for staff empowerment.
3. our track record for innovation.
Our Shared Values
Striving to Exceed Guest Expectations.
Our values are what set us apart from other businesses. We seek like-minded employees who recognize that their performance reflects a great place to work. We seek staff who care about the world around them. We look for employees who contribute to solutions and get things done because they feel good about working at the Inn. We have eight Shared Values:
We believe that individual participation in outdoor and indoor recreation brings us good health, self-confidence and a happy, productive work and life style.
We actively seek and participate in opportunities that contribute to the betterment of our community.
Connection with Nature
We do all we can to promote an active sense of stewardship towards the Earth that sustains us. We seek to protect the trees, the water and the land. We develop our personal and business goals in harmony with Nature.
We believe that satisfying, rewarding employment is vital to personal success. We seek innovative ways to make our tasks fulfilling and progressive. We work together to foster pride, motivation and satisfaction for everyone.
Commitment to our Associates
We are committed to each other’s health and safety. We share objectives and concern ourselves with fairness and honesty. We help each other to grow and be more effective. Our actions and our deeds add value and quality to each other’s lives.
A Learning Company
We embrace intellectual growth, and honour creative expression of ideas. We encourage entrepreneurial thinking and strongly advocate continuing education and professional development.
Power of Personality and Cultural Diversity
We believe that each employee is a unique individual whose character, culture, and ethnicity present a precious opportunity for our customers to discover. We seek diversity among our associates and welcome freedom of expression that enhances company objectives.
We discuss problems and include key associates. We present our challenges and concerns directly to our team-member representatives. We recognize that face-to-face discussion helps us manage our problems within our own sphere. Our open-door policy allows us to move issues to the level of responsibility that affords them the fairest and most honest solution.